Jurliss Flowers is a young and dynamic florist that is established in Year 2000. As a new generation florist, our goal is to bring our quality services to our local and overseas customers. Since established, Jurliss Flowers has built a regional network of florists that is able to deliver bouquets promptly and cost-effectively in major cities in China and Thailand. The network is expected to expand to cover more major cities in the near future.

Customer satisfaction is always our prime concern. We hope to build a long-term relationship with our valued customers by providing quality services and products that meet their requirements and needs.

To realize our goal, we have established the following facilities and centers that helps us to reach and hear from our customers effectively.

Customer Information Center

Answers to frequently asked questions ranging from online transaction to refund policy can be found in this center.

Delivery Tracking Center

A place where customers can track the delivery status of their order.

Messaging Center

The center helps recipient to convey his or her message to the sender when the contact of the sender is unknown to the recipient.

Feedback and Enquiry Channels

Channels through which we can hear from our customers. We value all feedback, comments and enquiries from our customers. We are committed to excellence in customer service.

Online Request for Quotation

This facility allows customers to request for quotation of bouquets or arrangements that meet their special occasions.

Efficient Refund System

We have the most efficient refund procedure and system which refund can be processed within three days once the refund request has been validated.

These are the efforts that we have brought forward to our valued customers in hope to build a firm and long-term customer relationship. However, we are always pleased to hear from our customers and will continue to improve on the service the way that our customers want.

Thank you for choosing Jurliss Flowers