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1. |
How
does the delivery schedule look like?
The
delivery schedules for cities under our coverage are shown
as follows. Time and date mentioned below are the local
time and date. |
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Delivery
service available 7-Day-A-Week.
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Same
day afternoon delivery if order arrives before 12
noon.
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Sunday
delivery if order arrives before 9 a.m. on Saturday.
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Holiday
delivery if order arrives before 9 a.m. on the last
working day.
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Morning
delivery is available if order is placed
2-day in advance.
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Monday
morning delivery if order arrives before 9 a.m. on
Saturday.
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Please
contact us at (65) 6275 8221
if assistance required.
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2. |
Which
are the cities does Jurliss Flowers delivery service
currently cover? Jurliss
Flowers currently is able to deliver bouquets to
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Singapore
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All
cities in China
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Bangkok
(Thailand)
However, we will continue to expand the coverage in
order to serve our valued customers better. |
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3. |
Will
Jurliss contact the recipient before delivery? Unless
is requested by the sender, we will not contact the
recipient before delivery. As such, please kindly ensure
that the address and telephone given to us are accurate. |
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4. |
What
happen if I have entered a wrong address of the recipient? If
we cannot find the designation (e.g. unit number) in the
given area, we will either contact the sender or the
recipient for information. If both parties are
uncontactable, the bouquet/arrangement/gift will be
brought back to our shop. Re-delivery fee of S$15 is
required. |
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5. |
What
happen if I request for a delivery detour? Delivery
detour fee of S$15 is required. |
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6. |
What
happen if the recipient refuse to accept my bouquet of
flowers? Is the bouquet of flowers considered sold? Yes.
The bouquet of flowers is considered sold although the
recipient does not wish to accept your bouquet of flowers.
You will be notified about the delivery status via email
or you can check the delivery status at our Delivery
Tracking Center by entering the Transaction ID stated
on your receipt. |
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| 7. |
What
happen if the recipient is not at home?
For delivery to the residential area, if
the recipient or the family members are not at home, the bouquet
will be placed outside the door of the designated address or ask the
neighbour to take care. However, if the residential unit
is not accessible due to security reason, e.g. security by
access code or disallowed by the security personnel, the
bouquet/arrangement/gift will be brought back to our shop.
Re-delivery fee of S$15 is required. |
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| 8. |
Can
I request for specific time delivery?
Yes,
you can. However, specific time delivery subject to
delivery availability and an minimum additional fee of
S$25 is required.
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