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1. |
How
does Jurliss Flowers handle my contact information which I
enter during the purchasing process?
All
customer's contact information, choice of bouquets, and
delivery date entered at the Delivery Information Form
during the purchasing process are stored in our secured
merchant server database. |
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2. |
For
what purpose will my contact information be used? Customer's
contact information will be used for the following
purposes : |
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| a. |
Market
Analysis |
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Such
information as customer's choice of bouquet,
country of the senders and the recipients, are
used to identify markets that need our services.
The information and the result of analysis are
solely meant for internal use and will be kept
confidentially. |
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| b. |
Channel
for Communicating Purchase and Delivery Status |
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Sender's
email will be used as a channel for communicating
purchase status (e.g. confirmation of purchase by
forwarding the receipt to the customer) and
delivery status (e.g. update customer if the order
has been fulfilled). |
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| c. |
Products
and Services Update |
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Sender
and recipient's email addresses will be used for
forwarding new products and services updates. The
interval of these updates is approximately once a
month. |
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3. |
Does
Jurliss Flowers collect and store my credit card
information? No.
Jurliss Flowers will not collect and store your credit
card information. During the purchasing process, you will
enter your credit card information directly into the form
posted by the credit card payment gateway. Hence, all your credit card
information will be collected and secured by the credit
card payment gateway
directly. |
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| 4. |
What
is a credit card payment gateway? Credit
card payment gateway is an interface between the merchant
and the credit card network. It helps the merchant to
process day-to-day credit card transactions. This credit
card payment gateway is usually operated by the bank or
the e-commerce service provider. |
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| 5. |
Who
is the credit card payment gateway for Jurliss Flowers? WorldPay
(UK) is the credit card payment gateway for Jurliss
Flowers. Since established in 1993, WorldPay has become
one of the world's leading eCommerce solutions companies,
with complete bank-endorsed systems that meet on-line
transaction requirements. |
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6. |
What
information is being written as cookies into my PC? Jurliss's
merchant server only writes your name, which you have
entered during the purchasing process, as cookie back into
your PC. |
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7. |
Will
cookie reveal my contact information when someone use my
PC or the PC that I have used before for making purchase
at Jurliss Flowers? No.
Since Jurliss's merchant server only writes your name and
not others contact information back into the PC which you
have used for making purchase at Jurliss Flowers, your
contact information will not be revealed when someone uses
the same PC to conduct on-line purchasing at Jurliss
Flowers. |
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