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| 1. |
Will
my credit card information be seen by a third party over
the Internet?
No.
Your credit card information will be encrypted using the
industry encryption standard, called Secure Socket Layer (SSL),
when transmitted over the Internet to the payment gateway
server. SSL is used by many merchant for on-line credit
card transactions.
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| 2. |
How
do I know if the credit card transaction is encrypted by
SSL?
At the credit card
information entry form, you should see a LOCK sign at the
bottom of your browser. This sign indicates that the
connection between you and the payment gateway server is
secured by SSL. Your credit card information entered and
submitted will be encrypted. |
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| 3. |
Will
my credit card information be seen or kept by Jurliss
Flowers?
No.
Your credit card information will not be seen or kept by
Jurliss Flowers. Your credit card information is submitted
to the payment gateway server from your PC directly.
Hence, it is relatively safer than giving your credit card
to the casher when making purchase in a physical store.
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| 4. |
What
is a cookie?
Cookie
is information written into your PC by the merchant
server. This information is actually information entered
by the customer during the on-line purchasing process, for
example, customer name, email address, etc. This
information is used by the merchant to provide
personalize service to their on-line customers. For example, by reading the cookie
from the customer's PC, the merchant server will be able
to greet the customer by name whenever the customer visits
the merchant website. |
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| 5. |
Will
cookies hurt my PC?
No.
Cookie will not hurt your PC. Cookies are just simple
information about the customer, e.g. name, email address,
etc. |
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| 6. |
What
are the information does Jurliss Flowers's merchant server
write into my PC?
Jurliss's
merchant server only writes the customer's name into the
customer's PC. With this piece of information, Jurliss's
merchant server will be able to greet the customer by name
whenever the customer visits Jurliss Flowers website
subsequently. |
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| 7. |
Under
what circumstances is cookie being written into my PC?
Under
Jurliss Flowers' implementation, cookie
will be written into the customer's PC after the customer
has submitted the order form. |
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| 8. |
Is
cookie a common technique used to personalize service in
the on-line world?
Yes.
Many on-line merchants use cookies to track customer's
last visit to their website and what has the customer last
purchased at the merchant website. However, Jurliss
Flowers only uses cookie to remember customer's name. |
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