On-line Transactions

Security Concerns

Cancellation Policy

Substitution Policy

Delivery Policy

Refund Policy

Privacy Statement

Delivery Tracking Center

Messaging Center

Request for Quotation

Exclusive Purchase

Credit Points System

Discount Code

1.

Under what circumstances will my order of bouquet be substituted?

1.

Under what circumstances will my order of bouquet be substituted?

Your order of bouquet will not be substituted with a different type of flower or colour. However, the fillers and the wrapper used, and the way the bouquet is arranged may be slightly different from that posted on the website. However, the standard of professionalism, the quality and the value of the bouquet will always be maintained.