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Customer
Information Center |
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Delivery
Tracking Center |
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1. |
What
is the purpose of the Delivery Tracking Center? |
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2. |
What
does "authorized", which reflected under the
"Transaction Status", mean? |
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3. |
What
does "settled", which reflected under the
"Transaction Status", mean? |
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4. |
What
is required in order to use the service provided by the
Delivery Tracking Center? |
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5. |
How can I track the delivery status if I
lost my transaction ID? |
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6. |
What
does the message "record archived", which is
returned by the Center, mean? |
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7. |
Is this a free service? |
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1. |
What
is the purpose of the Delivery Tracking Center?
Delivery
Tracking Center serves two purposes; provides delivery
status and transaction status of orders to customers. |
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2. |
What
does "authorized", which reflected under the
"Transaction Status", mean? "Authorized"
means your credit card issuing bank has verified that your
credit card is valid and your credit limits has not been
exceeded. Your use of your credit card for the particular
purchase is approved. |
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3. |
What
does "settled", which reflected under the
"Transaction Status", mean? "Settled"
means fund from your credit card account has been
transferred to your merchant's account, i.e. the merchant
whom you have purchased goods from. |
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4. |
What
is required in order to use the service provided by the
Delivery Tracking Center? Simply
enter your name and the Transaction ID (both must be the
same as that printed on your receipt) at the entries
provided. |
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5. |
How can I track the delivery status if I
lost my transaction ID?
Please
contact enquiry@jurliss.com
by quoting your name, name and telephone number of the
recipient. The latter information is meant for
verification. |
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6. |
What
does the message "record archived", which is
returned by the Center, mean?
All
records of transactions that have been fulfilled, i.e. goods has been
delivered and payment has been settled, will be archived
after 14 days. Hence, the "record archived" message
implies that goods has been delivered and payment has been
settled. |
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7. |
Is this a free service? Yes.
This service provided by the Delivery Tracking Center is free
of charge. |
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